New Acupuncture Clients: please call us, we are excited to hear from you!
There are two choices for your first visit to our clinics:
- You can receive a FREE 15 min consultation, this includes an insurance check and a mini Acupuncture treatment focused on stress. No charge – no obligation! If you would like the mini Acupuncture treatment, please budget 45 min for this visit.
- You can schedule for a New Client Visit; please budget 90+ minutes for this visit. If you have insurance which covers Acupuncture; deductible, co-pay or co-insurance will apply to this visit. If you have an open Worker’s Comp claim or have Oregon Medicaid, you will need an MD referral, please schedule a free 15 min consultation instead and we will give you more information. If you do not have insurance, this visit costs $138 unless you can apply for our financial hardship waiver, please ask us.
Please bring an interpreter to your first visit if you feel your English not proficient to communicate your medical information to us, thank you!
Our phones are forwarded between the clinics to ensure you are able to talk to one of our office staff team members, Monday through Saturday. If we are busy you will be able to leave a message, we will return your call as soon as possible.
Self Scheduling is Only Available for Acupuncture Follow Up Visits for Established Clients
For all other visits, please call the office to schedule your appointment to avoid scheduling errors.
Budget 60 minutes for your Acupuncture follow-up appointment.
All appointments on the top of the hour and 15 min past the hour are eligible for an individual treatment room on a massage table; all other appointments are in the Big Healing Room in recliner chairs.
You will need your Patient Record ID and your date of birth to use the self scheduling option.
If you have trouble with online scheduling or do not know your Patient Record ID, please call us and we will be glad to help you.
We treat as a Team of Acupuncturists often helping each other, and we understand you may bond/prefer a certain provider. However, we all work together to make sure you receive the highest level of care.
The following is our regular schedule of providers, but there can be changes due to training, vacation, sick days. Anyone listed here can help you just as well!
Monday: Michelle Ubell, LAc, Tuesday: Serena Whitridge, LAc, Wednesday: Sarah Moeser, LAc , Friday: Closed LAc, Saturday: Closed
Monday: Closed Tuesday: Sarah Moeser, LAc, Wednesday: Michelle Ubell, LAc, Thursday: Serena Whitridge, LAc, Friday: Michelle Ubell, LAc
If you arrive more than a few minutes late we may need to reschedule you as we need to treat the next client.
Clients may have to pay $27.50 for missed appointments or cancellations with less than 24 hour notice.
Please follow your treatment plan and make sure to schedule the full plan in advance to make sure you get the day and time you want.
Remember that frequency and regularity will affect your results.
Twice a week is the optimal minimum to initially treat painful conditions. Each session builds on the last. We understand schedules may not allow for this. That’s okay. Like with physical therapy, it will just take a bit longer to reach the results we know you can have unless we can give your body every opportunity for maximum healing.